RETURNS OR EXCHANGES
Thank you for choosing www.antishipaddergrips.com. We are committed to providing high-quality products and hope that you are satisfied with your purchase. If you need a refund for any reason, please read our refund terms carefully:
Refund Application Period
You can apply for a refund within 14 days of receiving the product. If you exceed this period, we will not be able to provide you with a refund service.
Refund Conditions
The product to be refunded must be unused, undamaged, and in its original packaging. To ensure a smooth refund, please attach proof of purchase or order information.
Refund Process
To apply for a refund, please contact us through our customer service email and provide your order number and the reason for the refund. Our customer service team will contact you within 2 working days after receiving your email to guide you through the refund process.
Refund Method
Once the refund application is confirmed, we will return the refund amount to your original payment account within 2 working days. Please note that it may take some time for the bank to process the refund.
Shipping Instructions
If the refund is due to quality problems or wrong shipment, we will bear the return shipping fee; if the refund is due to personal reasons, the shipping fee will be borne by the customer.
If you have any questions about the refund policy, please feel free to contact our customer service team and we will serve you wholeheartedly. Thank you for your understanding and support!